Let Your Systems Work Uninterruptedly 24/7 with the Performance of the First Day
Security and building automation are not systems that are installed and abandoned. FAV Technology; It extends the life of your investments with SLA-guaranteed periodic maintenance, 24/7 malfunction intervention and legal test reporting.
End-to-End Technical Service and Lifecycle Support
No matter what brand your existing systems are, secure your entire facility with a single contact person.
Periodic Preventive Maintenance
Cameras, lenses, fire detectors, smart panels and network switches are tested on a planned schedule; is prevented before the fault occurs.
Fast Fault Response
Our mobile technical teams are dispatched to the field in line with defined SLA commitments; Fault records are reported transparently.
24/7 Remote Monitoring & Diagnostics
The health status of the systems (disk fullness, PoE power consumption, line break, etc.) is constantly monitored from the center, and problems are solved without the user noticing.
Legal & Regulatory Tests
In accordance with the Regulation on Fire Protection of Buildings and EN-54 standards, fire detection and emergency announcement tests are performed and an official report is produced.
Spare Parts & Consignment Management
For critical facilities, critical module and device stock is kept in the field or in our regional warehouse; The risk of waiting for parts for days is eliminated.
Multi-Brand Single Contract
All systems from different manufacturers (Bosch, Honeywell, Cisco, Milestone, etc.) in your facility are protected by a single corporate SLA agreement.
Maintenance Agreements Appropriate for Your Facility's Risk Level
Clear contractual response times, priority parts supply and transparent digital service reporting.
- Periodic preventive maintenance twice a year
- Software and firmware updates
- Remote diagnostics and remote support
- Access to the fault reporting portal
- Standard spare parts supply time
- Comprehensive periodic maintenance 4 times a year
- Priority on-site technical team dispatch
- Periodic legal testing of fire and EN-54 systems
- Critical spare parts consignment stock
- Monthly system health and event analytics report
- Monthly periodic maintenance and 24/7 remote telemetry monitoring
- Dedicated systems engineer and direct VIP call line
- Instant spare parts replacement with zero downtime target
- Audit-ready digital logging and regulatory documentation
- NOC and monitoring center permanent connection
Create a Technical Service & Maintenance Request
Fill out the form for malfunction notifications or new facility discovery within the scope of your current maintenance contract. Our technical team will contact you within the specified SLA period.